Our Mission
At Day & Nite Doors, we believe every home and business deserves reliable, secure, and aesthetically pleasing doors and dock equipment. For over 35 years, we have been proudly serving the Greater Orange County area, offering exceptional door solutions to residential and commercial clients.
Who We Are
Our team of skilled professionals is led by industry experts with a deep understanding of the unique needs of both homeowners and businesses. We are dedicated to providing:
- Exceptional customer service: We prioritize clear communication, responsiveness, and personalized attention to detail.
- High-quality products: We partner with leading manufacturers and utilize only the finest materials to ensure durability and performance.
- Expert craftsmanship: Our technicians are highly trained and experienced in all aspects of door and dock equipment installation, repair, and maintenance.
- Prompt service: We understand the importance of quick response times and strive to complete projects efficiently and effectively.
What We Offer
We offer a comprehensive range of services, including:
Residential Services
- New garage door installations
- Garage door repair and maintenance
- Custom door and gate design and installation
- Traditional and modern garage door options
- Expert advice on energy efficiency and security
Commercial Services
- Comprehensive assessments of commercial properties
- Custom solutions for warehouses, storefronts, offices, and more
- Installation and repair of all types of commercial doors and dock equipment
- 24/7 emergency repair services
Our Guarantees
At Day & Nite Doors, we are committed to your satisfaction. We offer:
- Free estimates and detailed project plans
- Competitive pricing and financing options
- Manufacturer warranties on all products and workmanship
- Customer service guarantee and responsiveness
Join us in creating the perfect entrance for your home or business. Contact us today for a free quote and consultation!
Installation and Repair Issues
Many customers have reported issues with the installation and repair services provided by Day and Nite Doors. Emily P. experienced problems with her garage door motor, keypad, and sensors after installation, and despite numerous calls to Home Depot, she never received a callback. M. P. had an appointment with Oscar to get a quote on new garage doors, but he never showed up and didn't call. Jeffrey R.'s sister was charged an exorbitant $139 for a service call that only took a few minutes to diagnose a broken spring.
Poor Customer Service
Several customers have reported poor customer service experiences with Day and Nite Doors. Emily P. never received a callback from Home Depot, and M. P. was left waiting for a quote that never materialized. Lynne S. described the company's response as a "totally fabricated LIE" and warned others not to work with them. Verna L. was also dissatisfied with the company's pricing and lack of transparency, citing a quote of $1295 for a repair with no breakdown of costs.
Good Experiences
On the other hand, some customers have reported positive experiences with Day and Nite Doors. Diane A. received excellent service from Oscar, who helped her order a replacement glass panel for her garage door. Mary T.'s technician was friendly, helpful, and fast, and she would use the company again. Gail O. was impressed with Lenny's prompt and friendly service. Nick C. praised Sonia's friendly phone manner and Lenny's meticulous installation work.
Technician Performance
Some technicians have been praised for their excellent work, such as Oscar, who went the extra mile to help Diane A. find a replacement glass panel, and Lenny, who was described as friendly, helpful, and meticulous by Nick C. and Gail O. Robin J. was initially dissatisfied with the company's service but was eventually happy with the solution provided by Oscar.
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