Show us the space and let us customize your glass and mirror needs!
At Five Points Windows and Doors, we are your ultimate source for everything window, door, and hardware related. Our astounding assortment provides your home with a stylish update and a lasting sense of security. Our door and window store and installation service assists everyone from Torrance and the South Bay to Orange County.
Our Mission
Our mission is to provide our customers with the largest selection of quality doors and windows, expertly installed to enhance the beauty and security of their homes. We strive to provide friendly and helpful customer service, making the process of remodeling and construction as seamless as possible.
Our Services
We offer a wide range of services, including door and window installation, replacement, and sales. Our expertise extends to interior and exterior doors, including front-entry doors, patio doors, and interior doors such as barn doors, pocket doors, and sliding doors. We also provide window contracting services to homeowners and construction companies alike.
Our Five Points of Excellence
We pride ourselves on our Five Points of Excellence, which ensures that our customers receive the best value from our products and services. These points include:
- Offering the largest selection of quality doors and windows
- Expertly installing your windows and doors
- Adding beauty and greater security to your home
- Providing friendly and helpful customer service
- Offering our full inventory and services at amazingly affordable prices
Why Choose Us
Unlike traditional door and window stores, we do more than just advertise screen doors for sale and outsource the installation to a third party. We install every product we sell throughout Orange County and the South Bay. Our team of experts takes care of the entire installation process for you from beginning to end, ensuring that your new entryways and natural lighting securely fit your home.
Professionalism and Customer Service
The reviews highlight the importance of professionalism and customer service in the door and window installation business. Several reviewers praised the staff's knowledge, friendliness, and timely service, which contributed to a positive experience.
Communication and Follow-up
Effective communication and follow-up are crucial in ensuring customer satisfaction. Some reviewers appreciated the efforts of the staff to keep them informed and resolve issues promptly. However, others experienced poor communication, which led to frustration and disappointment.
Product Quality and Installation
The quality of the products and installation services varied across reviewers. Some were satisfied with their doors and windows, while others experienced problems with the installation or product quality. A few reviewers had issues with the measurements, handle heights, or door swing, which affected the overall experience.
Responsiveness and Accountability
The responsiveness and accountability of the company played a significant role in shaping the reviewers' opinions. Those who received prompt attention to their concerns were generally satisfied, while those who faced delays or unresponsiveness were dissatisfied.
