Impacting Your Life for the Better
At GEM Dock & Door, we take pride in our reputation for providing exceptional commercial loading dock and door services in the Chicagoland area. With over 30 years of experience, our team of highly knowledgeable and experienced professionals has earned a reputation for outstanding workmanship, prompt response times, and best-in-class customer service. We understand the importance of a functional loading dock and door system in keeping your commercial facility running smoothly and efficiently.
Our Services
We offer a wide range of services to meet the unique needs of our commercial clients. From loading dock equipment to door systems, we can provide the expertise and solutions you need to keep your facility running at peak performance. Our services include:
- Loading Dock Equipment: We supply and install a variety of loading dock equipment, including seals and shelters, levelers, and safety locks.
- Dock and Door Repair: Our expert technicians have the skills and knowledge to diagnose and repair any issues with your loading dock and door systems.
- Commercial Door Installation: We install a range of commercial doors, including man doors, fire doors, and roll-up doors.
- Fire Door Inspections: Our certified technicians conduct fire door inspections to ensure compliance with NFPA regulations.
Our Team
At GEM Dock & Door, we employ only the most experienced and skilled service technicians in the industry. Our team has over 30 years of combined experience in the field, and our technicians are fully equipped with the latest tools and technology. We pride ourselves on our prompt response times, efficient service, and commitment to providing exceptional customer service.
Fully Loaded Work Vehicles
Our maintenance trucks are fully loaded with the latest equipment and tools, ensuring that our technicians have everything they need to get the job done quickly and efficiently. Our trucks are equipped with everything from welders to cranes, allowing us to tackle any job, big or small, and get it done right the first time.
24/7 Emergency Services
We understand that commercial premises need their doors and docks to be operational at all times. That's why we offer 24/7 emergency services. Our skilled technicians will be with you as soon as possible after your call, no matter the time of day or night.
NFPA Certification
As a certified NFPA-80 fire door inspection company, we provide fire door inspections and certifications that meet NFPA regulations. Our technicians are certified and practice hot work procedures when welding or torching.
Get in Touch
At GEM Dock & Door, we're committed to providing the best possible service and solutions for our commercial clients. If you have a question, need a quote, or require assistance with your loading dock and door systems, please don't hesitate to contact us.
Professionalism and Customer Service
Gem Dock & Door has received high praise for their friendly and professional technicians and customer service. Many customers have commented on the company's honesty, fairness, and reasonable prices. They stand by their service and have a reputation for doing quality work quickly and efficiently.
Quality of Work
While some customers have had positive experiences, not all have been satisfied with the company's work. A few clients have reported receiving subpar service, citing inexperienced technicians and mistakes made during installations. Some issues mentioned include doors not balancing properly, anchors pulling out of walls, and tracks being installed incorrectly.
Additional Services
Gem Dock & Door offers a range of services, including installations, repairs, and maintenance of overhead doors, pedestrian doors, and loading dock equipment. They have worked with a variety of clients, from small property management companies to large commercial buildings, including fire stations.
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