Exceeding Expectations, One Project at a Time
Our Mission
Next Level Door & Millwork, Inc. is driven by a singular goal: to exceed our customers' expectations through exceptional craftsmanship, unwavering attention to detail, and continuous innovation. We take immense pride in working alongside architects, designers, and builders to create breathtaking spaces that inspire and elevate the living and working experience.
Who We Are
Based in the greater Palm Springs area, Next Level Door & Millwork, Inc. has established itself as a leading supplier and installer of residential, custom, and commercial builder products throughout the Southwestern United States. Founded on a foundation of experience, craftsmanship, and innovative technology, we have become synonymous with quality and service in the industry.
Our Expertise
Our portfolio showcases our extensive expertise in:
Residential
- Finish carpentry for residential projects in Southern California and Nevada.
- Custom-designed millwork and built-in cabinets.
- Specialty doors and hardware installations.
Commercial
- Consultation and design for workspaces that inspire and motivate.
- Supply and installation of high-quality architectural millwork.
- Expertise in custom casework and reception desks.
Custom Solutions
We value longstanding partnerships with architects, designers, and builders. Our team of skilled artisans has years of experience crafting unique and personalized projects, from specialty doors and trim to intricate millwork and architectural features.
Our Values
- Integrity: We uphold the highest ethical standards and transparency in all our endeavors.
- Craftsmanship: We combine traditional skills with cutting-edge technology to deliver exceptional results.
- Client-Focused: We prioritize client satisfaction and actively collaborate to understand their individual needs.
- Sustainability: We are committed to responsible environmental practices and utilize sustainable materials whenever possible.
Join Us
Next Level Door & Millwork, Inc. is actively seeking talented and motivated individuals to join our growing team. If you possess a passion for woodworking, attention to detail, and a commitment to excellence, we encourage you to explore our current career opportunities.
Poor Customer Service and Quality Issues
Many reviewers have expressed frustration with the service they received from this company. Several authors have reported issues with customer service, including being treated poorly, not responding to calls or emails, and not being informed of delays or changes in delivery dates. The quality of the products has also been called into question, with several reviewers reporting defects or poor craftsmanship.
Delayed Deliveries
Some reviewers have experienced delays in receiving their orders, with one author reporting that their doors were not delivered for several months after the original estimated delivery date.
Lack of Communication
Several reviewers have expressed disappointment with the lack of communication from the company, including not being informed of delays or changes in delivery dates, and not being contacted by the company after reporting issues with their products.
Positive Experience
One reviewer, Debbie B., had a positive experience with the company, reporting that Chris was responsive and helped her with a door insert. The reviewer also praised the company for delivering the product quickly and communicating throughout the process.
