Call Now
Website
Call
Business Details
Custom Window Coverings & Installation in Oakland, CA
At Alcatraz Shade Shop, we specialize in providing custom window covering solutions tailored to meet the unique needs of our clients. Our process begins with a personalized showroom consultation, where our team guides you through product selection and budget considerations. With decades of combined experience in the industry, we offer professional in-home measuring services, ensuring precise installations that enhance both functionality and aesthetics. Our commitment to quality extends to our repair services, where we assess and address issues with existing window coverings while maintaining a clean, dedicated workspace. We pride ourselves on transparency, offering clear pricing structures and detailed estimates to build trust with every customer.

Our installation services come with a one-year guarantee, reflecting our confidence in the durability and craftsmanship of our work. For repairs, we maintain strict standards to ensure we can provide effective solutions while advising on replacement options when necessary. Our team of experts, including owners Leo and Rupert Salas, brings a wealth of knowledge to every project, ensuring exceptional results. We operate from a newly remodeled showroom in Oakland, prioritizing one-on-one client interactions to deliver personalized service. By combining technical expertise with a customer-centric approach, we aim to elevate the comfort and style of every home we serve.
Services
Showroom Consultation In-Home Measuring Window Installation Shade Repairs Custom Coverings
Highlights and features
  • We offer personalized showroom consultations with expert guidance.
  • Our in-home measuring service includes a $150 fee deductible from purchases.
  • Installation comes with a one-year guarantee for quality assurance.
  • We maintain strict standards for repair eligibility and workspace cleanliness.
  • Our team provides transparent pricing and detailed QuickBooks estimates.
Services
Showroom Consultation
Our showroom consultations provide one-on-one guidance with Lindsay to explore window covering options tailored to your needs. We discuss product selections, functionality, and budget considerations to ensure informed decisions. This initial step ensures clarity before proceeding to in-home measurements or repairs.
In-Home Measuring
Professional in-home measuring services include a $150 fee deductible from purchases of $1,000 or more. Our team assesses window dimensions and project complexity to generate accurate estimates. This service ensures precise installations for custom window coverings.
Installation
Installation services are priced based on project size, location, and difficulty, with a one-year guarantee on workmanship. We handle removal of old treatments at no extra charge. Our team ensures seamless integration of new window coverings for lasting durability.
Repairs
We inspect and repair shades in a clean workspace, excluding certain brands like 3 Day Blinds or big-box store products. Repairs require clean, mold-free conditions to maintain quality standards. Estimates for replacements are provided when repairs aren't feasible.
Custom Coverings
Custom window coverings include drapes, Roman shades, and specialty treatments with lead times of 4-6 weeks. We offer a curated selection of materials and styles to match interior aesthetics. Projects require a 50% deposit with the balance due upon completion.
People
Leo Salas
Owner
Leo Salas co-owns Alcatraz Shade Shop, bringing extensive expertise in window covering solutions and customer service to every project.
Rupert Salas
Owner
Rupert Salas oversees operations at Alcatraz Shade Shop, combining technical knowledge with a commitment to quality craftsmanship.
Lindsay Salas
Owner
Lindsay Salas leads showroom consultations, offering personalized guidance to help clients select window coverings that align with their needs and budget.
Evan Showalter
Accounting
Evan Showalter manages financial operations at Alcatraz Shade Shop, ensuring accurate billing and efficient transaction processing for all services.
Courtney Ralph
Showroom Coordinator
Courtney Ralph coordinates showroom activities, assisting clients with appointments and ensuring a seamless experience during in-store visits.
Questions
How do I schedule a consultation?
Call 510-658-2734 or use our online form to book a showroom or in-home appointment. Walk-ins are welcome but appointments are recommended.
Do you repair all types of window coverings?
We repair most brands except 3 Day Blinds, Smith and Noble, Blinds.com, and big-box store products due to material limitations.
What is your installation guarantee?
All installations include a one-year guarantee covering issues with window coverings at no additional charge during that period.
Are repairs done on-site or in-store?
Repairs are handled in our dedicated back-shop space during Monday-Friday 10 am - 4 pm for quality control.
What payment methods do you accept?
Payment method details are not specified in the provided text. Please contact us directly for this information.