At Wayne-Dalton of Syracuse, we pride ourselves on being Central New York's largest garage door dealer, with over 40 years of servicing the area's overhead doors needs. Our large team of experienced technicians, installers, and customer service representatives, some with over 20 years of experience, ensures that we can take care of your residential and commercial garage door needs quickly and efficiently.
Our Services
We offer a wide range of services to ensure that your garage door is functioning properly and safely. Our services include new installations, repairs, and maintenance. Our expert technicians are trained to diagnose and fix any issues with your garage door, opener, or spring system. We also offer design consultations at our Design Center, where you can choose from a variety of materials and styles to create the perfect garage door for your home or business.
Design Center
At our Design Center, you can explore our vast array of garage door options, including different materials, styles, and colors. Our knowledgeable staff will work with you to select the perfect door for your needs and budget. We also offer custom designs, ensuring your garage door reflects your unique taste and style.
Testimonials
We take pride in our excellent customer service and high-quality products. Here's what some of our satisfied customers have to say:
"I absolutely love this garage door. It looks wonderful and the performance is flawless! Thank you!" - Cicero, NY
"Your employees are knowledgeable, and they effectively communicate their knowledge to the customer. Excellent customer service and scheduling. Very respectful of customer's time." - Fayetteville, NY
"Our salesman, Ted Monto, was extremely knowledgeable and friendly. Our installer was courteous and informative. We would highly recommend Wayne-Dalton of Syracuse and will use them again in the future." - Clay, NY
Before & After Gallery
Take a look at our Before & After Gallery to see the transformation we can bring to your garage door. From worn-out doors to brand-new ones, we've helped countless customers improve the curb appeal of their homes.
About Us
At Wayne-Dalton of Syracuse, we're committed to providing top-notch products and services to ensure your garage door needs are met. With over 20 years of experience in the industry, our team is equipped to handle any issue that may arise with your garage door, from routine maintenance to major repairs.
COVID-19 Message
We understand the concerns about COVID-19 and want to reassure you that we're taking all necessary precautions to maintain a safe and healthy work environment. We're following guidelines set by the Centers for Disease Control and Prevention (CDC) to prevent the spread of the virus. Our team is working diligently to ensure that our services remain uninterrupted, and we're committed to providing the same level of quality and professionalism you expect from us.
Job Postings
We're always looking for talented individuals to join our team. Check out our job postings for opportunities in various roles, including commercial installation, commercial service technician, and residential installer.
Garage Door Installation and Maintenance Experiences
Mixed Reviews on Wayne Dalton's Performance
The reviews highlight both positive and negative experiences with Wayne Dalton's garage door installation and maintenance services.
Installation Issues and Delays
Some customers experienced delays and issues with their garage door installations, including wrong glass installation, gaps in panels, and manufacturing defects. These issues led to frustrating experiences, with customers feeling neglected and unnoticed.
Poor Communication and Customer Service
Several reviewers criticized Wayne Dalton's communication and customer service, citing unreturned calls, unkept promises, and unhelpful representatives. This lack of transparency and response led to feelings of anger and frustration.
Preventive Maintenance Concerns
One reviewer expressed disappointment with a preventive maintenance call that failed to address underlying issues, resulting in a non-functional door and a sense of being "imprisoned" in their home.
Positive Experiences
On the other hand, one reviewer had a positive experience with Wayne Dalton, citing prompt emergency service and a job well done.
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