Quality Craftsmanship at Competitive Prices
At Overhead Door Company of Pittsfield, we are committed to providing our customers with the best garage doors and service in the Pittsfield, MA area. With years of experience, our team of experts has the knowledge and skills to help you find the perfect garage door for your home or business. Our goal is to provide you with quality, dependable products and outstanding customer service.
Our Services
We proudly offer a wide range of garage door services, including sales, installation, and repair. Our licensed and trained technicians are dedicated to providing our customers with the highest level of service and support. Whether you need a new garage door or a repair, we have the expertise and the right parts to get the job done quickly and efficiently.
Residential Garage Doors
Our residential garage doors are designed to provide you with the peace of mind that comes with knowing your door is safe, secure, and dependable. We offer a variety of styles and materials to choose from, including the Courtyard Collection, Impression Collection, Durafirm Collection, Thermacore Garage Doors, and Traditional Steel Garage Doors. Whether you're looking for a modern and sleek design or a classic and timeless look, we have the perfect door for you.
Commercial Garage Doors
For businesses, we offer a range of commercial garage doors that are designed to meet your specific needs. Our commercial doors are available in a variety of styles and materials, including sectional doors, thermacore doors, steel doors, and aluminum doors. We also offer a range of security grilles and rolling doors to meet the unique needs of your business.
Garage Door Service
At Overhead Door Company of Pittsfield, we understand the importance of having a garage door that is safe, secure, and dependable. That's why we offer a range of garage door services, including repair, maintenance, and installation. Our licensed and trained technicians have the knowledge and skills to diagnose and repair any issue quickly and efficiently.
Our Customers Say
Our customers are our greatest asset, and we're proud to say that they have nothing but praise for our products and services. Here's what some of our satisfied customers have to say:
"They came quickly, socially distanced properly, wore a mask out of an abundance of caution and had the garage door fixed in about 10 minutes. These guys are our go-to for any garage fixes. Thanks for all your help! Brian S."
"Called them at 10 am. Had a tech out about an hour later. 20 min to fix and conduct preventative maintenance. Definitely worth the reasonable service charge. Christopher S."
"The company did a great job with my garage doors. Customer service was great, timing was perfect and I would certainly recommend them in the future. Anthony C."
Get a Free Estimate
At Overhead Door Company of Pittsfield, we're committed to providing our customers with the best products and services at the best prices. If you're looking for a new garage door or need repairs, contact us today for a free consultation and estimate. Our team of experts will work with you to find the perfect door for your needs and budget.
Contact Us
Overhead Door Company of Pittsfield
1450 East Street, Pittsfield, MA 01201
413-442-4600
Prompt and Efficient Service
The company, Overhead Door, received several reviews praising their prompt and efficient service. Many reviewers appreciated the quick response time, with technicians arriving within hours of calling. The service was often described as "great", "prompt", and "worth the reasonable service charge".
Good Customer Service
Several reviewers complimented the company's customer service, mentioning specific staff members who were helpful and polite. The office staff, including Michelle, were mentioned as being "great" and "polite".
Technical Competence
The technicians were often praised for their technical competence, with reviewers mentioning that they were "knowledgeable" and able to fix the problem quickly.
Issues with Communication and Quality
However, some reviewers had negative experiences with the company, citing issues with communication and quality. One reviewer had a broken spring that was temporarily fixed, but then had to be replaced again at an additional cost. Another reviewer had to wait for 9.5 weeks for standard doors to arrive, despite being told it would take 3-4 weeks.
Poor Customer Experience
Some reviewers experienced poor customer service, including being ignored, receiving wrong or missing hardware, and being treated rudely by staff.
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