Business Details
32 Years
experience
Emergency
services
Award-Winning Maryland Roofing & Exterior Contractors
Fichtner Services has been a trusted Maryland exterior home improvement contractor for over 30 years. Founded in 1994 by Tom Fichtner, our company is built on values of quality craftsmanship, complete customer satisfaction, and community commitment. We specialize in roofing, siding, window, door, and gutter services for residential and commercial properties across Central Maryland, Southern Maryland, and the Eastern Shore. Our team of experts holds industry certifications including GAF Master Elite, James Hardie Elite Preferred Remodeler, and Cedar Shake and Shingle Bureau certification.We pride ourselves on transparent communication, written guarantees, and using only high-quality materials from trusted manufacturers. With 75% of our business coming from repeat customers and referrals, our reputation for excellence is reflected in hundreds of 5-star reviews and multiple 'Best Roofing Company' awards from local publications. Our services include roof replacement, emergency repairs, energy-efficient window installations, and custom exterior remodeling solutions tailored to Maryland's climate.
Services
Roof Replacement
Siding Installation
Window Replacement
Door Installation
Gutter Services
Metal Roofing
Cedar Roofing
Storm Damage Repair
Exterior Trim
Commercial Roofing
Details
- Year established: 1994
Highlights and features
- 30+ years of experience serving Maryland homeowners and builders
- GAF Master Elite certification - top 3% of U.S. roofing contractors
- 75% of business comes from repeat customers and referrals
- Written guarantees on all craftsmanship and manufacturer-backed warranties
- Emergency repair services available with 24-hour response
Associations and certifications
- GAF Master Elite Certified Contractor
- National Roofing Contractors Association (NRCA)
- Cedar Shake and Shingle Bureau
- TamkoPro Certified Contractor
- Firestone Red Shield Certified Applicator
- James Hardie Elite Preferred Remodeler
What people say
Great service
Quality workmanship
Excellent products
Reasonably priced
Professional crews
Services
Roof Replacement
Fichtner Services provides comprehensive roof replacement services using premium materials like asphalt shingles, metal, cedar, and slate. Our GAF Master Elite certified team ensures proper installation with manufacturer-backed warranties. We handle complete tear-offs, decking replacement, and ventilation improvements while maintaining strict safety standards. Serving residential and commercial clients across Maryland, our process includes free inspections, detailed estimates, and efficient installations completed in 1-2 days for most projects.
Siding Installation
We offer premium siding solutions including James Hardie fiber cement, cedar, and vinyl options. As a James Hardie Elite Preferred Remodeler, our certified installers ensure proper application with weather-resistant materials. Services include full replacement, trim upgrades, and maintenance solutions that enhance curb appeal while protecting against Maryland's climate. Free estimates include material selection guidance and energy efficiency benefits.
Window Replacement
Fichtner installs energy-efficient Marvin and Simonton windows that reduce energy costs and improve home comfort. Our certified technicians handle full-frame replacements and insert installations with options for vinyl, fiberglass, and wood materials. We offer customization for various architectural styles while maintaining proper flashing and insulation to prevent water intrusion and air leaks.
Door Installation
We provide premium ProVia and Marvin door installations for enhanced security and aesthetics. Our services include entry doors, patio doors, and storm doors with customization options for materials, finishes, and energy-efficient glass packages. Certified installers ensure proper weatherstripping and alignment for optimal performance in Maryland's climate conditions.
Storm Damage Repair
Our certified team specializes in urgent storm damage repairs for roofs, siding, and windows. Available 24/7 for emergency tarping and permanent repairs, we handle insurance claims documentation and coordinate with adjusters. Services include hail damage restoration, wind-related repairs, and water intrusion mitigation with rapid response times during business hours.
People
Tom Fichtner
Owner & President
Founded Fichtner Services in 1994 with values of quality craftsmanship and customer satisfaction. Graduated from St. Mary's School and University of Maryland, active in local community and charities. Coaches youth sports and enjoys golf, boating, and Washington Commanders football.
Bob Hanna
Production Manager
With Fichtner since 1998, oversees job scheduling and quality control. University of Maryland graduate and former lacrosse player. Lives in southern Anne Arundel County with family, enjoys Chesapeake Bay fishing and boating.
Nolan Redd
Production Manager
Specializes in window/door installation and Acrymax applications. Holds AAMA Installation Masters certification. University of Maryland graduate, active in community HOA leadership. Lives in Arnold with family.
Ray Harvey
Production Supervisor
20-year Fichtner veteran who started as laborer and worked to supervisory role. Prioritizes customer satisfaction and team collaboration. Lives in Annapolis area with four children, enjoys Orioles baseball and motorcycle rides.
Jan Schmidt
Jobsite Supervisor
43-year roofing industry veteran with Fichtner since 2011. Emphasizes attention to detail and customer satisfaction. Active motorcycle enthusiast and family-oriented professional with eight grandchildren.
Questions
How much does a roof replacement cost in Maryland?
Costs range from $8,900-$50,000 depending on size, material (asphalt $4-6/sq.ft., metal $12-25/sq.ft.), and complexity. Includes labor, materials, and necessary permits for Maryland's climate requirements.
What roofing materials work best for Maryland homes?
Asphalt shingles (cost-effective), metal (50-75 year durability), cedar shake (natural aesthetic), and slate (100-year lifespan) are recommended. Material selection considers Maryland's humidity, coastal storms, and temperature variations.
How long does roof replacement take?
Most residential projects complete in 1-2 days. Complex roofs (slate/cedar) or historic properties may take 3-5 days. Weather conditions can affect timelines, with crews planning around forecasts to minimize delays.
Do you handle insurance claims for storm damage?
Yes, we assist with insurance documentation and claims processing for storm damage repairs. Our team coordinates with adjusters to ensure proper coverage for roof, siding, and window replacements.
What warranties do you offer?
Manufacturer-backed warranties including GAF's Golden Pledge (up to 50 years), Firestone Red Shield coverage, and James Hardie limited warranties. Also provides written guarantees on all craftsmanship and installation workmanship.
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