Providing Exceptional Service
Window Universe is a customer-centric business based in Northeast Ohio, offering top-notch home remodeling services without the common hassles associated with such projects. Our mission is to redefine the replacement window experience, and our commitment to providing excellent service, quality products, and professional installation at a fair price has made us a trusted name in the industry.
Our Services
At Window Universe, we specialize in offering a wide range of window and door products tailored to suit your specific needs and preferences.
- Windows: Our energy-efficient window options include:
+ Single Hung Windows
+ Double Hung Windows
+ Casement Windows
+ Awning Windows
+ Slider Windows
+ Bay & Bow Windows
+ Picture Windows
+ Geometric Windows
- Doors: We provide beautiful and secure door solutions, such as:
+ Entry Doors
+ Patio Doors
+ Sliding Glass Doors
+ Storm Doors
The Window Universe Difference
What sets us apart from the competition is our unwavering commitment to customer satisfaction and our belief in doing the right thing for our customers and their homes. Our core values include:
- Exceptional Service: We aim to deliver the best service in the home remodeling industry by providing superior quality products and installation at a fair price. Our goal is to create happy customers.
- Respect: Our customers' time and intelligence are valuable. We respect both by never wasting time with overbearing sales presentations and misleading pricing, and by maintaining a courteous, friendly, and educational approach without any pressure.
- Doing The Right Thing: We always prioritize doing the right thing for our customers and their homes.
Our Process
Replacing windows doesn't have to be complicated, and we prove it with our simple, straightforward process:
- Clear and simple pricing
- Extensive and transparent warranties
- Industry-leading products
- Personalized consultations (in-home or by phone or video chat)
- No high-pressure sales tactics
Discover the Window Universe difference for yourself and see how we can make your home remodeling project a success!
Outstanding Customer Experience
The reviewers praised the exceptional customer service provided by Window Universe, from the initial consultation to the final installation. The sales team, including Chad, was commended for their professionalism, knowledge, and friendly approach. The installation crew was also praised for their timeliness, courtesy, and attention to detail.
Quality of Products and Installation
The reviewers were extremely satisfied with the quality of the windows and doors installed by Window Universe. They appreciated the variety of options available, the excellent workmanship, and the care taken to ensure a seamless installation process.
Competitive Pricing and Value
Many reviewers mentioned that they found Window Universe to be competitively priced, offering high-quality products and services at a reasonable cost. They felt that the investment was worth it, considering the excellent customer service and the final result.
Highly Recommended
All reviewers highly recommended Window Universe to anyone looking for replacement windows and doors. They praised the company's commitment to customer satisfaction, their attention to detail, and the overall quality of their products and services.
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