Better Doors, Better Service
At Overhead Door Company of Western Kentucky, we take pride in our long history of serving the local community with exceptional service and high-quality products. With a history dating back to 1921, we have grown to become a leading provider of overhead and garage door systems in the region. Our team of experts is dedicated to providing the best possible solutions for our residential and commercial clients.
Our Story
Founded in 1983, we have built a reputation on trust, integrity, and a commitment to excellence. Our story is one of hard work, dedication, and a passion for excellence. From one generation to another, our family has passed down a tradition of quality and service. With local service in Western Kentucky and backed by a nationwide network of over 450 authorized Overhead Door Distributors, we strive to provide the best possible service to our customers.
Our Products
We offer a wide range of products, including residential garage doors, commercial overhead doors, openers, and accessories. Our residential garage doors are designed to provide the perfect combination of style, functionality, and durability. Our commercial overhead doors are designed to meet the unique needs of your business, with options such as rolling steel doors, insulated doors, and fire-rated doors.
Our Services
At Overhead Door Company of Western Kentucky, we understand the importance of reliable service and maintenance. Our team of expert technicians is trained to provide same-day service for any issues you may encounter with your garage door or opener. We also offer a variety of services, including garage door repair, replacement, and installation.
What Sets Us Apart
At Overhead Door Company of Western Kentucky, we pride ourselves on our exceptional service, high-quality products, and commitment to our customers. We strive to provide the best possible solutions for our customers, whether you're a homeowner or a business owner. Our experienced sales and service team will work with you to ensure that your garage door or opener meets your specific needs.
Contact Us
If you have any questions or would like to learn more about our products and services, please feel free to contact us at (270) 554-5162. Our friendly and knowledgeable staff is always here to help.
Prompt and Professional Service
Many customers reported receiving prompt and professional service from the company. Technicians were often able to show up on the same day or within a short timeframe, and completed the job efficiently. Some customers also praised the installers for being nice and professional.
Quality of Work
Several customers were satisfied with the quality of work provided by the company. They reported that the technicians were knowledgeable and able to fix their garage door issues quickly and effectively.
Good Communication
Some customers appreciated the good communication they received from the company. They were kept informed about the status of their service appointment and received updates from the technicians.
Unreliability and Poor Customer Service
On the other hand, some customers reported negative experiences with the company. Some technicians failed to show up or call back, while others were rude and unhelpful. In one instance, a customer was even insulted by a manager.
Issues with Quotations and Sales
A few customers had issues with getting quotes from the company. One customer was refused a quote because it was for a real estate negotiation, while another customer felt pressured into buying items that did not work.
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