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Business Details
16 Years
experience
Trusted Window & Door Replacement in El Paso, TX
Since July 2010, Borderland Windows has served the El Paso and Las Cruces communities with premium window and door replacement solutions. Founded by Grace and Sean Pitzer, our family-owned business prioritizes quality craftsmanship and personalized service over mass production. Our dedicated installation team, employed directly by the company, ensures meticulous attention to detail on every project. We specialize in energy-efficient vinyl window replacements and pre-hung exterior door installations, focusing exclusively on complete unit replacements rather than repairs.

Our commitment to transparency means no high-pressure sales tactics and always presenting multiple product options to suit diverse needs. Recognized through multiple Best of El Paso awards and consistent five-star customer feedback, we maintain a reputation for reliability and excellence in residential window and door solutions. Our minimum requirement of four replacement units ensures efficient use of our team's expertise while maintaining our high standards of workmanship.
Services
Window replacement Sliding door replacement Exterior door installation Energy-efficient windows Pre-hung door systems
Details
  • Year established: 2010
Highlights and features
  • Family-owned business with 14 years of local experience
  • Dedicated installation team ensures quality craftsmanship
  • No-pressure sales approach with multiple product options
  • Specialize in energy-efficient vinyl window replacements
  • Consistently awarded Best of El Paso recognition
What people say
Unparalleled customer service Top-quality installations No pressure sales Energy-efficient solutions Dedicated team
Services
Window replacement
Complete residential window replacement with energy-efficient vinyl units. Our process includes removing old windows, installing new frames, and ensuring proper insulation. Customers benefit from improved energy savings and enhanced home aesthetics through modern, durable window systems.
Sliding door replacement
Energy-efficient sliding door replacements that improve home security and thermal performance. We install new door systems with advanced weatherstripping technology, providing smoother operation and better insulation while maintaining architectural integrity.
Exterior door installation
Pre-hung exterior door installations that enhance home security and curb appeal. Our doors feature reinforced frames and energy-efficient cores, offering improved insulation and durability while maintaining seamless integration with existing home exteriors.
Energy-efficient windows
Vinyl window solutions designed for optimal thermal performance. These windows feature multi-chambered frames and low-E glass coatings that reduce energy costs while maintaining clear visibility and long-term durability in desert climates.
Pre-hung door systems
Factory-assembled door systems that ensure precise installation and weather resistance. Our pre-hung doors include frames, thresholds, and hardware, providing consistent operation and energy efficiency through integrated sealing technology.
People
Grace Pitzer
Co-Owner
Co-founder with over 14 years of experience in residential window solutions, overseeing customer service operations and quality control standards.
Sean Pitzer
Co-Owner
Co-founder managing technical operations and installations, bringing extensive hands-on experience in window replacement systems since 2010.
Questions
What services do you specialize in?
We specialize in complete residential window replacements and sliding door replacements using energy-efficient vinyl products.
Do you offer window repair services?
No, we focus exclusively on full window replacements with new vinyl units rather than repairing existing windows.
What areas do you serve?
We serve homeowners in El Paso, Texas and Las Cruces, New Mexico.
What financing options are available?
We offer zero-percent interest financing through Wells Fargo, Chase, and Discover credit cards with terms up to 21 months.
What is your minimum installation requirement?
We require a minimum of four replacement units (windows or doors) for each installation project.
Are your installers company employees?
Yes, we employ our own installation team rather than using subcontractors to maintain quality control.
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