Quality products and service, built to last
For over 75 years, Wilson Plywood & Door has been a trusted supplier of quality building materials to the Dallas community. Founded in 1948 by J.W. Wilson, our company has a long history of providing our customers with top-notch products and exceptional service.
As the architecture and design elements of homes have changed over the years, we have worked diligently to provide new and innovative materials to meet the evolving needs of the industry. Today, our 150,000 square foot showroom and warehouse is stocked with a vast selection of doors, mouldings, stair parts, and lumber, catering to the demands of both builders and homeowners.
Our Products
At Wilson Plywood & Door, we pride ourselves on offering a wide range of products to suit every taste and design style. From traditional to contemporary, we have an extensive selection of doors, mouldings, stair parts, and lumber to help bring your vision to life.
Our doors are crafted with precision and care, ensuring a perfect fit every time. Our mouldings are precision cut and crafted to the highest standards, ensuring a beautiful finish every time. Our stair parts are carefully designed to provide a flawless installation, and our lumber is sourced from the finest suppliers to ensure the highest quality.
Custom Mill
At our custom mill, our team of expert craftsmen use state-of-the-art technology to create unique and bespoke millwork that meets the specific needs of our customers. Whether it's a custom staircase or a bespoke cabinet, our skilled artisans work tirelessly to bring your designs to life.
Our Team
At Wilson Plywood & Door, we're passionate about providing exceptional customer service. Our sales team is comprised of knowledgeable and experienced professionals who are dedicated to ensuring that your experience with us is nothing short of exceptional. From providing expert advice on product selection to expertly guiding you through the installation process, we're committed to making the building process as smooth and stress-free as possible.
Our Facilities
Our 150,000 square foot showroom and warehouse is located at 602 Shepherd Drive, Garland, Texas 75042. Our custom mill and door plant are situated at 833 Shepherd Drive, Garland, Texas 75042. Whether you're in need of a single door or a custom staircase, we're here to serve you.
Overall Experience
The reviews for Wilson Plywood show a mix of positive and negative experiences. Many customers have praised the friendly and helpful staff, including Mark Godfrey and Jason, who have gone above and beyond to assist with their needs. The store is also commended for its fast service and good selection of trim and products.
Customer Service
While some customers have had excellent experiences with the staff, others have reported poor customer service. Some have felt that the staff is not friendly unless you have an account and buy a lot of products, while others have experienced rudeness and unhelpfulness. The communication between the front desk and warehouse has also been criticized.
Product Selection
The store's selection of trim and products is a highlight for many customers. However, some have been disappointed to find that the store does not carry certain items, such as exterior entry doors.
Challenges and Issues
Some customers have reported issues with the store's communication and honesty. One customer was told that a certain product was not in stock, only to find out that it was available after a contractor intervened. Another customer was turned away at the door when they arrived just after closing time, despite having called ahead to confirm the store's hours.
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