About Rising Doors
At Rising Doors, we understand the crucial role your garage door plays in your home's functionality and security. For over 20 years, we've been providing reliable and efficient garage door repair, installation, and maintenance services throughout Arizona. Our team of experienced technicians is dedicated to exceeding expectations and ensuring your complete satisfaction.
Our Expertise
We offer a comprehensive range of services to address all your garage door needs, including:
Garage Door Repair & Maintenance
- Broken spring repair and replacement
- Cable and roller repair/replacement
- Track adjustment and alignment
- Sensor repair and replacement
- Safety mechanism inspection and repair
- Regular maintenance plans to prevent future problems
Garage Door Installation
- New door installation and replacement
- Custom-built garage doors with diverse materials and finishes
- Efficient and professional installation process
Our Core Values
- Expertise: With decades of experience and continuous training, our technicians are equipped to handle any issue efficiently and effectively.
- Transparency: We provide upfront quotes and detailed explanations of the work required before we begin.
- Integrity: We are committed to honest pricing and ethical practices.
- Customer Focus: Your satisfaction is our top priority, and we strive to provide outstanding customer service throughout the process.
Why Choose Rising Doors?
- Same-day appointments and emergency services available
- Upfront pricing and transparent billing
- Quality workmanship and attention to detail
- Honest communication and personalized recommendations
- Commitment to exceeding your expectations
Join our growing family of satisfied customers and experience the Rising Doors difference!
Negative Reviews
It appears that Rising Doors has a reputation for being unprofessional and dishonest. Several reviewers have experienced issues with the company's customer service, including delayed responses, vague promises, and a general lack of concern for customers' problems. One reviewer felt that the company's technician was unprofessional and did not care about fixing their garage door, despite already having paid for the service. Another reviewer was ripped off and had to pay twice for the same service. The reviews suggest that the company is not reliable and may not honor its warranties.
Additionally, several reviewers have reported poor quality of work, including installing faulty parts and not properly fixing issues with their garage doors. One reviewer had to call a different company to fix the same problem Rising Doors had botched. The reviews also mention a lack of communication, with customers being left in the dark about when technicians would arrive or how long the repairs would take.
Positive Reviews
On the other hand, some reviewers have had positive experiences with Rising Doors. A few reviewers have praised the company's professionalism, quick response times, and fair prices. One reviewer appreciated the technician's courtesy and efficiency during their service visit. Another reviewer appreciated the company's prompt maintenance inspection and adjustment of their garage door.
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