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A Family Tradition in Window Coverings Since 1962
For over 60 years, Jackson's Window Shoppe has been a trusted name in window coverings in Lancaster and beyond. Founded by Warren Jackson in 1962, our family-run business has been dedicated to providing custom-made window treatments that enhance beauty, function, and energy efficiency in both residential and commercial spaces. Today, the tradition continues with Warren's son, Bruce, and his grandson, Brian, at the helm.
Tailored Solutions for Every Need
We offer a comprehensive selection of window coverings to meet your unique style and requirements:
- Shades: Choose from various materials, colors, and light control options to create the perfect ambiance.
- Soft Treatments: Embrace natural light and privacy with elegant fabrics and innovative designs.
- Blinds: Classic and versatile blinds in various widths, styles, and materials to match your decor.
- Shutters: Enhance your home with stylish and functional interior or exterior shutters.
Expertise for Every Industry
Beyond residential projects, we specialize in crafting window treatments for diverse commercial settings, including:
- Hospitality industry: Custom window treatments for hotels, restaurants, and other hospitality spaces.
- Bulk orders: Efficient production and delivery of window coverings for large projects.
- Commercial repairs: Expert repairs and replacements for all your window covering needs.
Exceptional Customer Service and Quality Assurance
At Jackson's Window Shoppe, we prioritize customer satisfaction and meticulous craftsmanship. We offer:
- Free consultations and measurements to ensure perfect fit and functionality.
- Detailed quotes and transparent pricing with no hidden fees.
- Quality craftsmanship and attention to detail in every window covering.
- Industry-leading warranties for your peace of mind.
Join us in creating a beautiful and functional home or workspace with custom window coverings from Jackson's Window Shoppe!
Technician and Customer Service Praise
The reviews highlight the exceptional service provided by technicians such as Barrett, Brian, and Tyler, who went above and beyond to ensure customer satisfaction. They were knowledgeable, helpful, and professional, taking the time to explain the products and services to the customers.
Quality of Products and Installation
The customers were impressed with the quality of the products and the installation process. The installers were efficient, clean, and respectful of the customers' properties. The products themselves were of high quality, and the customers reported significant improvements in their daily lives, such as better sleep quality.
Positive Experience with Scheduling and Return/Replacement
Some customers reported having a positive experience with scheduling and returning/replacing defective products. The company went above and beyond to make things right, even when the issue was not entirely their fault.
Praise for Specific Employees
Several employees, including Brian, Barrett, Tyler, and Tessa, were praised for their exceptional service, knowledge, and professionalism.
Frustration with Scheduling and Customer Service
One customer reported frustration with the scheduling process, which took longer than expected. However, the issue was resolved, and the customer was satisfied with the service provided.
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