Transform Your House into Your Dream Home
Welcome to Haynes Brothers Lumber Company, your trusted partner for all your building and remodeling needs. We have been serving the community with quality products and exceptional service for over 70 years. Our company was founded by five brothers in 1951, with a vision to provide a reliable and comprehensive source of building materials for contractors, builders, and DIY enthusiasts.
At Haynes Brothers Lumber Company, we take pride in our long history of commitment to providing the best products and services to our customers. Our founding brothers understood the importance of quality and exceptional customer service, and we continue to uphold their legacy by delivering on that commitment every day.
Our Products
We offer a wide range of products to meet all your building and remodeling needs. From lumber and building supplies, trim and moulding, cabinets and countertops, appliances, to doors and windows, we have everything you need to get your project done right. Our showroom is fully stocked with sample doors, windows, mouldings, roofing, and many other items, and our expert sales staff are here to guide you to the right products for your project.
Our lumber and building supply products include high-quality lumber, framing supplies, roofing, and trim, and we offer convenient delivery options to ensure that you get what you need when you need it. Our onsite door shop produces custom doors of the highest quality, and our partnerships with major suppliers ensure that you'll find the perfect fit for any project.
Design and Layout Services
Our team of design professionals can provide takeoffs from your house plans, and provide a comprehensive suite of services that support all aspects of your project. From concept to completion, we are committed to delivering excellence in every aspect of your project. Our services are tailored to meet the unique needs of our clients, and we are dedicated to providing you with top-quality products and excellent customer service.
Our People
Haynes Brothers Lumber Company is more than just a building materials supplier. We are a family of dedicated professionals with a passion for building and remodeling. Our knowledgeable staff has the expertise to guide you through every step of your project, from planning to execution. We understand that every project has its own unique challenges, and we are here to help you overcome them.
Our commitment to our customers goes beyond just delivering quality products and services. We are committed to building long-lasting relationships based on trust, integrity, and excellence. Our people are the heart of our company, and we are proud of the relationships we have built with our customers over the years.
Visit Us Today
At Haynes Brothers Lumber Company, we are committed to providing you with the best products, services, and customer service. Whether you are a seasoned contractor or a DIY enthusiast, we invite you to visit our showroom and see for yourself why we are the go-to source for all your building and remodeling needs. Our store hours are Monday through Friday, 7:30 am to 4 pm. We are conveniently located in Murfreesboro and Shelbyville, TN, and we welcome the opportunity to serve you.
Customer Service Experience
Some customers had a negative experience with the customer service at Hayes Bros. They reported that the staff was unfriendly, unhelpful, and unresponsive to their needs. One customer mentioned that an employee was more interested in their phone than assisting them, while another customer had to leave multiple messages before receiving a call back.
On the other hand, many customers praised the customer service at Hayes Bros. They reported that the staff was friendly, helpful, and knowledgeable. Several customers mentioned specific employees who went above and beyond to assist them, such as Chris Malone, Brian Phelps, and Steve.
Product Quality and Pricing
Most customers were satisfied with the quality of the products they received from Hayes Bros. They reported that the products were of high quality and competitively priced. Some customers mentioned that the prices were better than those at box lumber stores, and that the products were of higher quality.
However, one customer had an issue with the quality of a sliding patio door they received, which was the wrong size and had the slider on the wrong side.
Delivery and Installation
Several customers praised the delivery and installation services at Hayes Bros. They reported that the drivers were respectful of their property and that the products were delivered on time. One customer mentioned that the delivery driver went out of their way to ensure that the products were delivered in the dry.
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