With Every Window Comes an Opportunity
At Airlite Windows Inc., we're proud to be your landmark specialists in the Greater New York Area. As a full-service window sales and installation company, we specialize in landmark-approved all-wood and aluminum-clad windows. Our goal is to provide our customers with high-quality, energy-efficient window installation, window replacement, and window repair services in Brooklyn, New York, along with a stress-free, no-hassle experience.
From the moment you sign the contract until we're sweeping up and carting away the garbage, Airlite Windows wants its customers to feel like they made the right choice. Window installation isn't a job that should be taken lightly. Most people don't understand that buying a high-quality window is only half of the equation. Having it installed right is the other half. That's why we're committed to providing exceptional service, backed by our expertise and dedication to customer satisfaction.
Our History
Airlite Windows was originally founded in 1958 by Pat Dentale, a Brooklyn native with a passion for repairing and assembling windows. Over the years, the company grew, and Pat's family became an integral part of the business. Today, we're a third-generation, family-owned and operated window company serving the community with the same integrity and dedication that made us what we are today.
Our Services
At Airlite Windows, we offer a wide range of services, including window installation, window replacement, and window repair. We partner with top manufacturers like Trimline, Pella Windows, Marvin Windows, Ideal Windows, and Platinum Series to bring you the best products available. Our team of factory-trained installers is dedicated to ensuring that every window installation meets the highest standards of quality and craftsmanship.
From the initial consultation to the final installation, we're committed to providing a seamless, hassle-free experience. Our process is designed to be straightforward and easy to understand, with clear communication every step of the way. We take pride in our attention to detail, ensuring that every window is installed to perfection, and every customer is completely satisfied with the final result.
Why Choose Airlite Windows
At Airlite Windows, we're proud of our reputation for excellence. With over 60 years of experience, we've built a loyal customer base that trusts us to deliver exceptional results. Our commitment to customer satisfaction, combined with our expertise and dedication to quality, makes us the go-to choice for landmark-approved windows in the Greater New York Area.
Quality of Service
The reviews for this window repair company are mixed, with some customers experiencing poor service and others having satisfactory experiences. Anthony Foti's review is particularly negative, as he encountered a series of issues with the company's workers, including damage to his property and poor communication. Jose Morales also had a negative experience, as he was involved in an altercation with one of the company's drivers.
On the other hand, Andrew and Matthew Gharabaghi had positive experiences with the company. Andrew praised Mike's prompt response to his inquiry and the quality of the work performed. Matthew Gharabaghi also had a positive experience, describing the company's service as "experienced, professional, personable, and reliable".
Communication and Customer Service
Several reviews highlight issues with communication and customer service. Tod Davis was unable to order a part because nobody was available in the office, and Alice B. was unhappy with the company's lack of consideration and poor communication. Steven K. had a particularly distressing experience, as he was cursed out and threatened by an employee when he expressed dissatisfaction with the estimate.
Vehicle Safety
Jose Morales' review raises concerns about the safety of the company's drivers. He reported an altercation with a company driver who was reckless and nearly hit him.
Damage and Property Issues
Several reviews mention damage to property or issues with the quality of work performed. Anthony Foti and Caitlin M. both reported damage to their windows, while Alice B. was unhappy with the company's handling of lead paint and the condition of her kitchen.
Avoiding this Company
Several authors suggest avoiding this company at all costs. Dre Bag and Steven K. both warn customers about the company's poor professionalism and potential for violence. Caitlin M. and Anthony Foti also advise against using this company, citing poor quality work and lack of customer service.
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